Terms & Conditions

  1. Use of the Website

    Customers agree to provide accurate and up-to-date information when placing an order.
    Any misuse of the website, including fraudulent activity, may result in account suspension or cancellation of the order.

    Product Availability

    Product availability may vary depending on stock levels. In the unlikely event that an item becomes unavailable after purchase, the customer will be notified and may choose between a full refund or an exchange for another product of equal value.

    Prices and Payments

    All prices are displayed in GBP and include applicable taxes.
    Payments can be made using PayPal, credit or debit cards, Apple Pay, or Google Pay, processed securely through trusted payment gateways.
    Orders will only be processed after payment has been successfully authorised.

    Shipping and Delivery

    Orders are processed within 1–3 business days after payment confirmation.
    Average delivery times to the UK are 7–25 business days, depending on the product and location.
    We are not responsible for delays caused by customs clearance, strikes, courier disruptions, or other external factors beyond our control.

    Returns and Exchanges

    Customers have the right to request a return within 14 calendar days of receiving their order, in accordance with the UK Consumer Contracts Regulations.
    For exchanges or returns, items must be unused, unwashed, and in their original packaging.
    Refunds will be processed using the same payment method originally used at checkout.

    Limitation of Liability

    We are not responsible for delays or issues caused by third parties, including postal services, customs authorities, or couriers.
    While we make every effort to ensure product descriptions and images are accurate, slight variations may occur due to supplier updates.

    Governing Law

    These Terms and Conditions are governed by UK law. Any disputes will be subject to the jurisdiction of the courts of England and Wales.