Shipping Policy

Delivery Time

Orders are processed within 1–3 business days after payment confirmation.
Average delivery times to the UK are 7–25 business days, depending on the product and the delivery location.
Once an order has been dispatched, customers will receive a confirmation email with the tracking number to follow the shipment.

Shipping Costs

Shipping is free for all products. No extra cost will be charged at checkout.

Customs and Duties

In rare cases, customs duties or import taxes may apply upon delivery. These charges are the responsibility of the customer.
We are not responsible for delays caused by customs clearance, strikes, or courier disruptions.

Practical Example

A customer in London purchased a baby toy from our store. The order was processed in 2 days, shipped from our international warehouse, and delivered within 14 business days — well within the estimated timeframe. The customer was able to track the order from dispatch to delivery.